Dashboard Page

The dashboard page is visible to anyone who is granted access to this page in the administration>users>user permission page. The default for all users, for this setting is OFF.

The dashboard widgets

Employee Engagement score

This score is the average of all users who have scored the 12 employee engagement questions when the company is running an employee engagement survey. As the employee engagement survey can be run at any time, for any duration, this score will reflect the scores of the last 3 surveys.

Bold value is the engagement score, average of all questions of all surveys.
Green value is change of score since last survey.

eNPS score

This is the employee Net Promotor Score, which is derived from the 12th question in the employee survey.
Employer Net Promoter Score, or eNPS, is a scoring system designed to help employers measure employee satisfaction and loyalty within their organizations. It is based on the Net Promoter Score system from Bain & Company, Satmetrix Systems, Inc., and Fred Reichheld, that gauges employee loyalty.

The first question asks employees to rate, on a scale from zero to ten, how likely it is they would recommend the organization as a place to work.

The second is an free text question asking why they chose the rating they did.

The system generates a score using the responses to the first question, first by sorting ratings into three categories:
Promoters – ratings of 9 or 10. Promoters are those employees who are highly satisfied and likely to recommend your organization as a place to work

Passives or Neutrals – ratings of 7 or 8. Passives are employees who are satisfied enough to be content but may not be entirely engaged

Detractors – ratings of 6 or less. Detractors are those who are unlikely to recommend their organization, which may indicate some level of employee dissatisfaction.

The percentage of detractors is then subtracted from the percentage of promoters, and the final number represents the organization’s Employer Net Promoter Score. eNPS scores can range from +100 (all responses are promoters) to -100 (all responses are detractors).

An effective eNPS survey will take steps to ensure employee anonymity so that employees provide honest feedback.

Organizations can use the results to understand how their employees feel and what may be detracting from the employee experience. Tracking keywords (such as salary, work/life balance, or leadership) that promoters and detractors use can help identify areas for improvement, whether in a specific department or in the organization as a whole. A smart organization will survey employees with eNPS on a regular basis—whether monthly, quarterly, annually, or otherwise—to stay up to date and track trends over time.

Directional alignment score

This is the sum of all the directional alignment weights ‘points’ that are defined in the administration>reporting tab. This is across all users and all goals in the company.

The calculation looks at all Goals where they are marked as “complete” (been through a close week, so no current items) and are not set as unfinished business. It then groups these by Month (based on the date created).
For each month group, it calculates the “alignment score” based on the Objectives weights of the goals in that month (Sum of the weights).
The percentage increase that shows is it comparing the current month with last month.

Expected profit growth

In administration>organisation the company owner or administrator can enter “Last Years Profit”. The expected profit growth is based on this entry, and the employee engagement score.

Takes the Last Years profit value (if entered) and multiplies it depending on the engagement score.
If the engagement score is < 3.1 – Expected Profit = 0
If the engagement score greater or equal to 3.1 but less than 4.2, multiply last years profit by 1.1 (10% increase)
If the engagement score is greater than 4.2 then multiple last years profit by 1.25 (25% increase)

Question averages from the employee survey

The top 3 highest scoring questions and bottom 3 lowest scoring questions from all engagement surveys for the company are shown here. This allows the company’s management to reflect on what employees are feeding back on what is going well and not going well in the company.

Green is values over 3.x, red below x, yellow between x and 3.x

this is for the last survey.

Total company goal progress

This is the average of progress over all goals for all users in the company

Total Company Goals = all user goals except deleted goals with progress weightings of
0% for Unfinished Business
0% for Not started
25% Just Began
50% Working on it
75% Nearly there
100% Done

Then calculate the Sum of the percentage complete / (number of company goals * 100)

My personal goal progress

This is the average of progress over all goals for the user logged in

My Personal Goals = the user’s goals except deleted goals with progress weightings of
0% for Unfinished Business
0% for Not started
25% Just Began
50% Working on it
75% Nearly there
100% Done

Then calculate the Sum of the percentage complete / (number of users goals * 100)

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